Menu Engineering Guide for Delivery Restaurants

Menu Engineering: The Data-Driven Guide to Maximum Profits

Menu engineering is the science of designing your menu to maximize profitability while guiding customer choices.

The Four Quadrants

Every menu item falls into one of four categories based on two factors:

1. Profit margin (high vs. low)
2. Popularity (high vs. low)

Stars (High Profit + High Popularity): Your best performers. Feature prominently. Keep quality consistent.

Plow Horses (Low Profit + High Popularity): Popular but not profitable. Try to increase margins.

Puzzles (High Profit + Low Popularity): Profitable but customers aren't ordering. Make more visible.

Dogs (Low Profit + Low Popularity): Consider removing from menu.

Step-by-Step Menu Analysis

1. Calculate Menu Item Margins: Food cost per plate, labor cost per plate, total cost per plate, sale price
2. Track Order Frequency: How many of each item sold? What's the revenue per item?
3. Map Your Menu: Create a 2x2 grid plotting each item
4. Make Decisions: Stars: keep/feature; Plow Horses: improve margins; Puzzles: promote; Dogs: remove

Design Principles for Higher Profits

• Placement matters: Eye-tracking shows people read in a "Z" pattern. Upper right and lower left get most attention.
• Use descriptions strategically: "Grilled Atlantic salmon with lemon herb butter" outsells "Salmon"
• Price anchoring: Show expensive items first to make others seem cheaper
• Limit choices: 6-8 items per category is ideal. More items don't mean more sales.

Menu Engineering for Delivery

Items must travel well: Travel time 15-45 minutes, texture must hold up, sauces on the side when possible

Simplified delivery menu: Most successful have 25-35 items

Price for delivery economics: Delivery prices should reflect platform fees, packaging, labor, and customer sensitivity

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